Last updated: June 2026. Identro is a product of Syrol Technologies Limited, Abuja, Nigeria. Website: syroltech.com. Contact: info@identro.ng.
1. Who we are
Identro is operated by Syrol Technologies Limited as a digital trust, verification, merchant API and agent-network platform.
2. Information we collect
We may collect account profile information, contact details, business registration details, service request information, wallet transaction records, device/browser metadata, consent records, support messages and verification inputs required to provide a requested service.
3. How we use information
We use information to create accounts, process verification requests, provide merchant APIs, manage agent/customer relationships, process wallet transactions, prevent fraud, meet compliance obligations, send notifications and improve the platform.
4. Sensitive identifiers
NIN, BVN, biometric images and other sensitive identifiers are handled only for requested services and lawful purposes. We mask sensitive values where possible and restrict access based on roles.
5. Sharing and processors
We may share required data with regulated verification providers, payment processors, email/SMS providers, cloud infrastructure providers and professional advisers where necessary to provide the service or comply with law.
6. Retention
We retain data for as long as needed for service delivery, legal obligations, audit, fraud prevention, dispute handling and regulatory requirements.
7. Your rights
You may request access, correction, deletion, restriction or objection where applicable. Some records may be retained where required for transaction, audit or compliance purposes.
8. Security
We use role-based access, audit logs, encrypted transport, secure credentials and operational controls designed to protect user and merchant data.
9. Contact
For privacy questions, contact info@identro.ng or Syrol Technologies Limited through syroltech.com.
Related: Terms · Data Protection Policy · Cookies Policy